HELP FOR AEP ELECTRIC SHUTOFFS
July 1 through August 31, 2019
AEP’s “Neighbor to Neighbor Program”
• Service must be in threat of shut-off or already disconnected.
• Service must be in name of adult household member.
• Amount needed to stop shut-off /or a reconnect must not exceed $250. Program will not pay for deposit or reconnect fees.
• Total household income must be below 200% Federal Poverty
• Client must have made a total of $75.00 in good-faith payments in past 90 days. Payment must have been made by the customer—not an agency, church or other organization. Agencies can pay deposit, reconnect fee or any amount over the $250 limit.
• Federal/State assistance (HEAP & Summer/Winter Crisis Programs), when in effect, must be used first if client is eligible.
• A grant from “Neighbor to Neighbor” must keep account on for 30 days.
• Proof of all household income for past 30 days. (Includes wages, SS, SSI, SSDI, child support, unemployment, worker’s comp, etc)
• Proof of $75 good-faith payments in past 90 days.
• Most recent AEP bill and/or shut-off notice.
• Photo ID
• SS cards for all household members.